77b7 Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction and scope

77b7 (https://77b7.bet) is a trusted online betting and gaming platform in Bangladesh. We understand how valuable your personal data is, which is why this Privacy Policy is designed to give you a clear picture of how we handle your information.

This Privacy Policy applies to all 77b7 websites, mobile applications, and related services. It is in effect whenever you use our platform, register an account, or get in touch with us.

77b7 follows international data protection standards, and our privacy policy is regularly updated to ensure the highest level of security. This document is available in both Bengali and English; however, in the event of any conflict, the Bengali version shall take precedence.

2 What data we collect

77b7 collects various types of information from you. The table below clearly outlines what we collect and under what circumstances:

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against 77b7's policy.

3 Purpose of data collection

77b7 collects your information for the specific purposes listed below. Each purpose is disclosed transparently:

• Account management: To create, manage, and secure your account.
• Identity Verification: To complete KYC verification, meet legal obligations, and prevent access by minors.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Platform improvement: To analyze user experience and improve our service quality.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To meet regulatory requirements and comply with anti-money laundering (AML) rules.
• Customer Support: To resolve your issues and complaints quickly and effectively.
• Responsible Betting: To identify signs of betting addiction and provide the necessary support.
• Promotional Communications: To keep you informed about offers and promotions, with your consent. You may withdraw this consent at any time.

4 Data sharing and disclosure policy

77b7 does not sell your personal data to advertisers or third parties. However, information may be shared in the following specific circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Technology Partners: With trusted technology service providers who operate and maintain the platform, all of whom are bound by strict confidentiality agreements.
• Legal obligation: Information may be disclosed to comply with court orders, government directives, or regulatory requirements.
• Fraud Prevention Agencies: To assist relevant authorities in investigating money laundering or other illegal activities.
• Business Transfer: In the event of a business transfer or acquisition, user data may be passed to the new owner — however, the terms of this Privacy Policy will continue to apply.

Every third-party partner is contractually required to follow the same strict data protection standards as 77b7. We ensure your information remains secure at all times.

5 Cookies & Tracking Technologies

77b7 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device.

We use three types of cookies:

• Essential Cookies: These are essential for the platform to function properly — they maintain your login session and handle security checks. They cannot be disabled.
• Functional Cookies: These cookies remember your preferences, such as language and theme. You can disable them, but some features may no longer work as expected.
• Analytics Cookies: To understand which parts of the platform are used most. This data is collected in fully anonymized form.

You can delete existing cookies or block new ones at any time through your browser settings. Note that this may affect certain platform features.

6 Data Retention Period

77b7 does not retain your data for longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

• Account Information: For the duration of account activity and a minimum of 5 years after closure — as required by law.
• Financial Transaction Records: 7 years from the date of the last transaction.
• KYC documents: Up to 5 years after account closure.
• Support communication records: 2 years from the date of contact.
• Betting History: 3 years from the date of your last betting activity.

Once the retention period expires, data is securely deleted or anonymized. This period may be extended where required by law.

7 Your Rights

Under 77b7's Privacy Policy, you have several important rights over your personal data. These are outlined in detail below:

To exercise any of the above rights, email us at support@77b7.bet or Help Center Get in touch.

8 Children's Privacy Protection

77b7 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

If a minor's data enters our system for any reason, we will take immediate steps to delete it. If you become aware of such a situation, please notify us at support@77b7.bet.

9 Security measures

77b7 has implemented industry-leading technical and administrative measures to protect your data:

• 256-Bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & Intrusion Detection System: To protect against cyberattacks.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Restricted Access Policy: Only authorized personnel can access data, and only on a need-to-know basis.
• Data Backup: Regular backups minimize the risk of data loss.

That said, no online transmission can be guaranteed to be 100% secure. Keeping your password and account details confidential is also your responsibility.

10 Privacy Policy Updates

77b7 may update this Privacy Policy from time to time, in response to legal requirements, new technologies, or improvements to our services.

For significant changes, we'll notify you by email or through the platform. For minor updates, the "Last Updated" date at the top of the page will be revised.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. 77b7's data protection team is here for you 7 days a week.

• Email: support@77b7.bet
• Live chat: Use the live chat feature after logging in to the platform.
• Help Center: Help Center You'll find general FAQs on the page.

We will provide an initial response within 7 business days of receiving your complaint and aim to deliver a full resolution within 30 days.